Privacy policy

SITE PRIVACY POLICY

https://chateau-de-taradel.com/

ARTICLE 1 - PREAMBLE

This privacy policy applies to the site: https://chateau-de-taradel.com/.

The purpose of this privacy policy is to inform users of the :

How their personal data is collected and processed. Personal data is any data that can be used to identify a user. This includes the user's first and last name, age, postal address, e-mail address, location and IP address;
What rights do users have regarding this data;
Who is responsible for processing the personal data collected and processed ;
To whom these data are transmitted ;
If applicable, the site's policy on cookies.

This privacy policy supplements the legal notice and the General Conditions of Use, which users can consult at the following address:

https://chateau-de-taradel.com/cgv/

ARTICLE 2 - General principles of data collection and processing

In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of site users' data complies with the following principles:

Legality, fairness and transparency: data may only be collected and processed with the consent of the user who owns the data. Whenever personal data is collected, the user will be informed that his or her data is being collected, and for what purpose the data is being collected;
Legality, fairness and transparency: data may only be collected and processed with the consent of the user who owns the data. Whenever personal data is collected, the user will be informed that his or her data is being collected, and for what purpose the data is being collected;
Minimization of data collection and processing: only the data necessary for the proper execution of the objectives pursued by the site are collected;
Data storage limited in time: data is stored for a limited period, of which the user is informed. When this information cannot be provided, the user is informed of the criteria used to determine the retention period;
Integrity and confidentiality of data collected and processed: the data controller undertakes to guarantee the integrity and confidentiality of the data collected.

In order to be lawful, and in accordance with the requirements of Article 6 of European Regulation 2016/679, the collection and processing of personal data may only take place if they comply with at least one of the conditions listed below:

The user has expressly consented to the processing ;
The processing is necessary for the proper performance of a contract;
The processing is required by law;
The processing is necessary in order to safeguard the vital interests of the data subject or of another natural person;
Processing may be necessary for the performance of a task in the public interest or in the exercise of official authority;
The processing and collection of personal data are necessary for the purposes of the legitimate and private interests pursued by the data controller or by a third party.

ARTICLE 3 - Personal data collected and processed when browsing the site

A. DATA COLLECTED AND PROCESSED AND METHOD OF COLLECTION

The personal data collected on the Château de Taradel website are as follows:

Gender, first names, surnames, postal addresses, telephone number, e-mail address, date of birth, navigation

This data is collected when the user carries out one of the following operations on the site:

When the customer :

- order a reservation

- buys a product

- subscribe to our newsletter

- request information via the contact form

Moreover, when a payment is made on the site, the site editor's computer systems will retain proof of the transaction, including the order form and the invoice.

The data controller will keep all data collected on the site's computer systems under reasonable security conditions for a period of :

– données comptables : 10 ans

- contractual and commercial documents: 3 years.

Data is collected and processed for the following purposes:

- process orders, dispatch parcels

- process reservations

- respond to requests sent via the contact form

The data processing carried out is based on the following legal grounds:

- The user has expressly consented to the processing ;

- The processing is necessary for the proper performance of a contract;

- The processing is required by law;

B. TRANSFER OF DATA TO THIRD PARTIES

Data may be transmitted to the following third parties:

- Delivery service

C. DATA HOSTING

The Château de Taradel website is hosted by : Infomaniak, whose head office is located at the address below:

Rue Eugène Marziano 25 - CH-1227 Geneva - Switzerland

The host can be contacted on +41 22 820 35 55.

Data collected and processed by the site is transferred to the following country(ies): Switzerland. This transfer of personal data outside the European Union is justified by the following reasons:

safety and performance.

ARTICLE 4 - Data controller

A. THE DATA CONTROLLER
The person responsible for processing personal data is: Château de Tardel and its reservations department. It can be contacted as follows:
By email to contact@chateau-de-taradel.com
The data controller is responsible for determining the purposes and means of processing personal data.

B. OBLIGATIONS OF THE DATA CONTROLLER
The data controller undertakes to protect the personal data collected, not to pass it on to third parties without the user's knowledge, and to respect the purposes for which the data was collected.
The site has an SSL certificate to guarantee that information and data transfer via the site is secure.
An SSL certificate ("Secure Socket Layer" Certificate) secures the data exchanged between the user and the site.
In addition, the data controller undertakes to notify the user of any rectification or deletion of data, unless this would entail disproportionate formalities, costs or steps.
In the event that the integrity, confidentiality or security of the user's personal data is compromised, the data controller undertakes to inform the user by any means necessary.

ARTICLE 5 - User rights

In accordance with the regulations governing the processing of personal data, the user has the rights listed below.

In order for the data controller to comply with your request, you must provide the following information: your first and last name, e-mail address and, if relevant, your account number, personal space number or subscriber number.

The data controller is obliged to respond to the user within a maximum of 30 (thirty) days.

A. PRESENTATION OF THE USER'S RIGHTS WITH REGARD TO DATA COLLECTION AND PROCESSING

a. Right of access, rectification and deletion

Users may view, update, modify or request the deletion of their personal data by following the procedure set out below:

By email to contact@chateau-de-taradel.com

If he/she has one, the user has the right to request the deletion of his/her personal space by following the procedure below:

- Either from the customer area, delete my account tab

- Or on request by e-mail to: contact@chateau-de-taradel.com

b. Right to data portability

The user has the right to request the portability of his personal data, held by the site, to another site, by complying with the procedure below:

The portability or transfer of data is not taken into account on the site of Château de Taradel.

c. Right to limit and object to data processing

The user has the right to request the limitation of or to object to the processing of his/her data by the site, without the site being able to refuse, unless it can demonstrate the existence of legitimate and overriding reasons, which may prevail over the interests and rights and freedoms of the user.

In order to request the limitation of the processing of his/her data or to formulate an objection to the processing of his/her data, the user must follow the following procedure:

Send your request by e-mail to: contact@chateau-de-taradel.com

d. Right not to be subject to a decision based exclusively on an automated process

In accordance with the provisions of Regulation 2016/679, the user has the right not to be subject to a decision based exclusively on an automated process if the decision produces legal effects concerning him, or significantly affects him in a similar way.

e. Right to determine the fate of data after death

Users are reminded that they can organize what is to become of their collected and processed data if they die, in accordance with law no. 2016-1321 of October 7, 2016.

f. Right to appeal to the competent supervisory authority

In the event that the data controller decides not to respond to the user's request, and the user wishes to contest this decision, or if he believes that one of the rights listed above has been infringed, he is entitled to refer the matter to the CNIL (Commission Nationale de l'Informatique et des Libertés, https://www.cnil.fr) or to any competent court.

ARTICLE 6 - Use of cookies

The site may use "cookie" techniques.

A "cookie" is a small file (less than 4 kb) stored by the site on the user's hard disk, containing information about the user's browsing habits.

These files enable the company to process statistics and traffic information, facilitate navigation and improve the service for the user's comfort.

For the use of cookies involving the storage and analysis of personal data, the user's consent must be obtained.

The user's consent is considered valid for a maximum period of 6 (six) months. At the end of this period, the site will again request the user's authorization to store "cookies" on his or her hard disk.

a. Opposition of the user to the use of "cookies" by the site

Cookies that are not essential to the operation of the site are deposited on the user's terminal only after consent has been obtained. Users may withdraw their consent at any time, as follows:

Consents can be modified on any page of the site by clicking on the blue icon at the bottom left of the site.

More generally, users are informed that they may refuse to accept cookies by configuring their browser software.

For your information, the following addresses provide instructions on how to configure your browser to prevent cookies from being stored on your computer:

• Chrome : https://support.google.com/accounts/answer/61416?hl=fr

• Firefox : https://support.mozilla.org/fr/kb/enable-and-disable-cookies-website-preferences

• Safari : http://www.apple.com/legal/privacy/fr-ww/

• Internet Explorer : https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies

• Opera : http://www.opera.com/help/tutorials/security/cookies/

Should the user decide to deactivate cookies, he/she will be able to continue browsing the site. However, any malfunction of the site caused by this manipulation cannot be considered to be the fault of the site editor.

b. Description of cookies used by the site

The site editor draws the user's attention to the fact that the following cookies are used during browsing:

elementor chateau-de-taradel.com HTML Persistent

ARTICLE 7 - Conditions for modifying the Privacy policy

This privacy policy may be consulted at any time at the address below:

https://chateau-de-taradel.com/politique-de-confidentialite/

The site editor reserves the right to modify it in order to ensure its conformity with current law.

Consequently, the user is invited to consult this privacy policy regularly in order to keep abreast of the latest changes.

The user is informed that this privacy policy was last updated on: July 15, 2022.

ARTICLE 8 – Acceptation par l’utilisateur de la politique de confidentialité

En naviguant sur le site, l’utilisateur atteste avoir lu et compris la présente politique de confidentialité et en accepte les conditions, en ce qui concerne plus particulièrement la collecte et le traitement de ses données à caractère personnel, ainsi que l’utilisation de fichiers « cookies ».

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